1. Who are we?
Camping De 4 Elementen
Groningerstreek 34-35
9871 PG Stroobos
Camping De 4 Elementen respects the privacy of visitors and guests. In this privacy statement, we explain what personal data we collect, why we process this data, and what rights you have.
2. What personal data do we process?
When you visit our website, contact us, or make a reservation, we may process the following personal data:
- First and last name
- Address details
- Telephone number
- Email address
- Arrival and departure date
- Booking Details
- Payment details
- IP address
- Your usage data for our website
- Any information you voluntarily provide via contact forms or email
3. Why do we process personal data?
We process personal data for the following purposes:
- Processing and managing reservations;
- Maintaining contact with guests;
- Sending booking confirmations and practical information;
- Processing payments;
- Answering questions and requests;
- Improving our website and services;
- Compliance with legal obligations.
We process personal data only where there is a valid legal basis for doing so, such as the performance of a contract, a legal obligation or a legitimate interest.
4. Bookings via WooCommerce
On our website, we use WordPress, WooCommerce, and WooCommerce Bookings to process bookings.
When you make a reservation, we process the data necessary for the performance of the agreement. This data is stored in our secure website environment and used exclusively for managing your reservation and stay.
5. Online payments
We use an external payment service provider, Mollie, to process online payments.
Payment details are used solely for the purpose of processing the payment and are not retained for longer than is necessary. Depending on the chosen payment method, certain details may be processed directly by the payment service provider.
6. Website and hosting
Our website runs on WordPress and is hosted by an external hosting provider.
We have taken appropriate technical and organisational measures to protect personal data against loss, unauthorised access or misuse.
7. Cookies
Our website uses cookies.
Functional cookies
These cookies are essential for the website and the booking system to function properly. Without these cookies, certain parts of the website will not work properly.
Analytical cookies
We may use analytical cookies to gain an understanding of how our website is used and to improve our services.
Marketing cookies
If we use marketing or tracking cookies, we will ask for your consent in advance via the cookie banner.
You can disable or delete cookies via your browser settings. This may mean that some parts of the website do not work as well.
8. Sharing personal data with third parties
We only disclose personal data to third parties where this is necessary for:
- Making bookings;
- Processing payments;
- Hosting and managing the website;
- Compliance with legal obligations.
Where required by law, we enter into a data processing agreement with parties that process personal data on our behalf.
We never sell personal data to third parties.
9. Retention periods
We do not retain personal data for longer than is necessary for the purposes for which it was collected.
We retain data required for our records for as long as the statutory retention period requires.
10. Security
We take appropriate technical and organisational measures to protect personal data against:
- Loss;
- Theft;
- Unauthorized access;
- Unlawful processing.
Despite these measures, no internet connection or data storage system can guarantee complete security.
11. Your rights
Under the General Data Protection Regulation (GDPR), you have the right to:
- To access your personal data;
- To correct your personal data;
- To have your personal data deleted;
- To restrict the processing of your data;
- To object to the processing;
- To have your data transferred to another party.
You can submit a request using the contact details on our website.
We will respond to your request within one month at the latest.
12. Complaints
Do you feel that we are not handling your personal data with due care? If so, please contact us first.
In addition, you have the right to lodge a complaint with the Dutch Data Protection Authority
13. Changes to this privacy notice
Camping De 4 Elementen reserves the right to amend this privacy statement. The most up-to-date version is always published on our website.
Contact details
Camping De 4 Elementen
Groningerstreek 34-35
9871 PG Stroobos
Email: infO@de4elementen.nl
Telephone 0512-712400
Website campingde4elementen.nl
